Returns & Exchanges
At GroomsDay, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If your order isn't quite right, we offer a straightforward return and exchange process for all non-personalized items within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and details of the items you wish to return or exchange.
Prepare the Package
Ensure the items are in their original, unused condition and securely pack them in the original shipping box to prevent damage.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing